Complaint / review text:
I purchased a Shark cordless sweeper and the batteries have gone DEAD. Put in an order on 9/25/10 and am still waiting.
They keep saying they are on Backorder. I have called the company 2 times and keep getting the same answer. I asked if the battery pack could be purchased anywhere else in the USA and they said NO.in fact they said to call back in 2 weeks, and then I said if they didn't have the battery pack then I would like my $ back.
I wouldn't recommend ANY Shark products, I would say go ORECK, they stand by their Products.