Complaint / review text:
The following is in regards to the Panasonic TC-P50S30. I purchased this television new from Sears on 10 Sept 11. Five weeks later, there is a blue line running the entire length of the television, which impairs visibility. Sears would not take it back because it was five days past the return period, so I had to contact Panasonic. Panasonic sent a technician to my house to inspect the set. The technician said that the entire panel needed to be replaced. I asked for a new television, but I was told that it was not going to happen.
Anyway, the technician took my television to their shop for repair. After three weeks of hearing nothing (I was told that it would only take a week), I contacted Panasonic numerous times, only to wait thirty minutes minimum to speak to a representative who was worthless. As of right now, it has been nearly a month, and I am being told, by the actual repair facility, that it will likely be early January before I can get my television back as the parts are on back order. They took my television on November 7th, and it will not be back until next year. Beware folks, Panasonic's customer support is terrible. There are better options out there. The set itself is decent, but if it breaks, good luck.