Complaint / review / scam report
Marantz poor service

Complaint / review text:
Marantz Av7005 a supposedly class processor. I purchased a brand-new unit for good money has broken down twice in the last three months.

Marantz customer support is not helpful at all in fact they did very little but give me the runaround. Even though the unit is under warranty Marantz customer support is the lousy and that is being kind. After waiting almost 10 days when they promised to replace the unit I called again this morning the unit has not even shipped. Because they are replacing the defective bad units they sent me they are like they are doing me a favor.

I have to Marantz pieces in my home they will be the last pieces I will ever buy from this company. Buy from Marantz at your own risk just hope and pray it doesn't need any service good luck and good riddance Marantz.

Sorry for the grammar I was so angry with them I didn't check it I just wrote what was on my mind and sent it. Everything I said is absolutely true they are horrible for service and I would never ever consider another product from them again ever. Thanks

Contact information:
Author: Contact with Author

Offender: Marantz

   State: Washington   City: Anacortes
Address: 100 Corporate Drive
Phone: 8006546633

Category: Electronics and household app.


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