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Complaint / review / scam report
Santa Fe Dehumidifiers
Santa Fe dehumidifier quit working

Complaint / review text:
Four years age a bought a Santa Fe Classic dehumidifier for by basement. I paid $1400 for it.

I could have bought a GE or similar machine for under $200 but I wanted a quality machine that would last a long time. Last week the Santa Fe stopped working. I called customer service and was told that they do not have service techs in my area and that I would have to ship it back to them at my expense - about $300 round trip.

The service rep did offer me a discount on a new machine - I asked him if he said that with a straight face. My 10-year-old GE dehumidifier, which I paid under a hundred dollars, is still running.

Contact information:
Author: Contact with Author

Offender: Santa Fe Dehumidifiers

   State: New York   City: Sag Harbo

Category: Electronics and household app.


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