Complaint / review text:
On Thursday 25th September at 20.47pm we made 5 calls to order to pick up for 3 $5.00 pizza for $15.00. The lady that took the order was very hard to understand on the phone.
On the 0800838838. We got to store press 1 for the north Island & 7 for Mt Wellington. At 9.15 we turned up to pick up our order the person who took the call which we recognized the voice when spoken to at the SHOP she said we had the WRONG STORE. We had visitors we had picked up from the Airport so we were a bit annoyed at the RUDE service we received.
As this person we could not understand at all on the Phone or in the store. You should make sure people you employ to take orders by Ph or in person can be Understood. We gave up and went elsewhere.
Regards Keitha Rohde. Sorry Shocking Service