Complaint / review text:
Took my 4 year old son to the Trauma unit at Netcare Margate Hospital when he had split his lip while on holiday. We ran in, the nurse told us to wait in the ER and she followed. While waiting for the doctor with my panicked 4 year old who had lost quite a bit of blood, the nurse asked to see what had happened, the TRAUMA nurse looked at the wound and exclaimed in what I can only think to be her mother tongue, and looked away in horror. She then called the doctor (who was wearing a white T-shirt with German Flag), I did not bother to ask his name. He came through to the room, looked at Tyler's lip and said "open a file and lets see what we can do." He then walked into the examination room next to me. The Nurse was trying to check Tyler's vitals. The Doctor then said from behind the curtain, "Sister, is this a meal for a man?" So the Sister lifts up the cables which is connected to my son's finger, scrambles under them walks around me to get to the doctor in the examination room and says "Doctor, there's bread also. Do you want bread?" And while this was happening in the trauma room, My husband was trying to open up a file with the uninterested receptionist. We went to Hibiscus.