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Complaint / review / scam report
Time Warner Cable
Horrible customer service

Complaint / review text:
Dallas: upgrading my speed. I have offers from other providers tripling my current speed for the same I am paying now.

Dallas: I will just leave you and go with the other offers I have.

Jackie: they may be tripling the speed but the quality of the service is not like what we provide

Dallas: I doubt that

Jackie: Ok well please call me directly at 210-510-3878 when you decide to come back to Time Warner because you wont get the services you are expecting

Dallas: either make me an offer for better service at the price I am paying or we can just part ways

Jackie: Thank you and have wonderful day

Jackie: Have a great day!

Dallas: Ok I will post this online at the forum to show how much TWC wants to keep its customers

Dallas: you have a good day
Jackie: You can call our retention department to see if they have different offers than new sales

Jackie: Retention number is 877-892-2220

Dallas: no you should have done all you could to keep me as a customers... Once again cable is no good!

Contact information:
Author: Contact with Author


Offender: Time Warner Cable


Address: One Time Warner Cente
Phone: 8888922253
Site: www.timewarnercable.com

Category: Internet & Web

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