Complaint / review text:
I was contact by Schulenberg Attorneys regarding non-payment of an account with Intercare. This account was being paid until they advised a error on their side and said that i owed more than double as previously advised. I asked for a statement which was never sent and was contacted by Mrs du Plessis from Schulenburg Attorneys today and was extremely rude to me as well as my mother. I told her that my husband had lost his job and wanted to make a payment plan. She was downright bombastic and arrogant. When I tried to explain she said is that your final answer and refused to make a payment plan and said that she was enforcing the law and would attach what she could to get payment. Never listened to my story and said she would take me to court to ensure payment and said why did I even use a service when i had no intention to pay. Yes I planned and arranged for my husband to be retrenched?
She had no empathy for my situation. I am the breadwinner and am battling to make ends meet. Since when can one not make a payment plan? I find this absolutely mind boggling