Complaint / review text:
Mrs Robalo got phone calls from MBD attorneys threatening her about an account dating back 10 years!!! Being a pensioner and not familiar with the legal rights she has, scared about her credit record she was threatened with she started paying off on this account. It was brought to her attention legally that MBD attorneys has defaulted on her rights. Numerous emails have been send to them and calls made to have the matter resolved without ANY response from them other than continues phone calls from their call centre threatening her with legal action, bad credit record and astronomical costs!!! These calls are made on a weekly basis for the past five months!!! I as her daughter in law have even tried to contact them to resolve the matter and have yet to receive any response. How can a LEGAL COMPANY harass a pensioner out of her wits like this??? And this for an invalid account? Can anybody advise who we can contact to get this sorted out before a pensioner gets a heart attack??