Complaint / review text:
I had two defective mattresses confirmed by to different Techs within a 3 months apart from the first exchange. I chose a third one, only to settle for a lesser quality for the price.
I was unable to sleep on this mattress without waking up in pain. I decided to return mattress for a refund. RAC allowed the return when they said they could not return the mattress unless I returned all of the furniture that I have paid on for over 1 year. My balance was over $800.00 even after the return.
This truly is a rip off, I will never be caught in such a terrible situation. I had an horrible experience with Ashley customer service and Rac.
Rip off. Never buy impulsively or you will pay more than it is worth.