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Complaint / review / scam report
Volkswagen
Poor service

Complaint / review text:
I went to volkswagen Duttons in Sasolburg because The locking system in the door would come out whenever I lock my door... Went into the service dept and explained the situation to marieke. Marieke advised me that I need to book the vehicle in order to strip the door panel and see whats wrong. I asked her will it be possible toe call a technician to have a look and determine if its really necessary for me to incur all this costs. Her reply to me was that they are busy and the will complete the work that they are busy with shes not going to call anyone I can book the vehicle. I went toe Lindsay saker vereeniging explained the problem they called a guy named Justin Nel who asked me about the problem, walked toe my car with me, opened the door took out a rubber and tightened a inside the door and the problem was resolved. Excellent service toe Lindsay Saker vereeniging extremely poor service from Duttons Sasolburg

Contact information:
Author: Contact with Author


Offender: Volkswagen

Country: South Africa   State: All Country   City: Sasolburg

Category: Miscellaneous

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