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Complaint / review / scam report
Just Steel
Just steel non delivery and pathetic service

Complaint / review text:
My company ordered and paid for 1 steel locker from JUST STEEL on the 8/12/2014
When the locker didn't arrive I called everyday I was told it will be delivered the next day. I finally spoke to a Mr Lingwood on the 19/12/2014 who said he is the owner, the staff is on leave and the scheduled date for delivery is the 5/01/2015 because the factory is closed. I called the whole week of the 5/01/2015, the phone was not answered.

The phone was answered on the 12/01/2015 and I was told that the factory is very busy, they don't know when they are going to deliver, and the can't get hold of the production manager to tell them when I will get my locker because he is busy in meetings. Nobody was available to speak to me except the receptionist. I sent an email and complained, the agent replied the best they can do is end January, I cancelled a week ago.

I AM STILL WAITING FOR THE MONEY, I just called now, management is too busy to speak to me, agent doesn't know when I will get my money. I insisted to speak to anyone who can tell me something SHE PUT THE PHONE ON THE SIDE WHILE I AM SPEAKING.

THEIR SERVICE IS ATROCIOUS. 7 WEEKS FOR 1 LOCKER? Maybe we should open a case of.?

Contact information:
Author: Contact with Author


Offender: Just Steel

Country: South Africa   State: All Country   City: Cape Town

Category: Miscellaneous

comment

Sirus March 20, 2019 5:41 AM
i had the same issues last year regarding this company; Just Steel, lost R50 000 on that order! This Mr Lingwood used his websites as a means of scaming people out of their money. He since has filed for bankruptcy and removed his websites from the internet.
i doubt he removed all of them as he was also running other scams with similar names as " Shape office; Just Steel, Just paving and so on. It goes back as far as 2014 it seems. As i said there is no way of recovering your money unfortunatlly.
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