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Complaint / review / scam report
Original Mattress Factory
BEWARE - deliberately defective mattresses

Complaint / review text:
I tested a mattress at the store and the floor model was great.

Upon delivery to my house they stood the mattress on its side

And the mattress sagged. I knew that the mattress was bad but they would not take the mattress back.

Long story short, the mattress did not contain the batting and padding needed to make it like the floor model. This is a scam OMF does to get the customer to pay more for a mattress that was deliberately not manufactured properly. They have a clause that you sign off on to the effect that if the mattress is not to your (the customers) satisfaction, the customer will pay to have mattress repaired.

So you pay for the mattress and pay again to have them fix what they never did right in the first place. This is a scam they do primarily to woman or people they think won't know what is going on.

Contact information:
Author: Contact with Author

Offender: Original Mattress Factory

   State: Illinois   City: Chicago
Address: 4930 State Rd
Site: www.originalmattress.com

Category: Miscellaneous


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