Complaint / review text:
I have a JCPenny Credit Card. I lost the receipt for a shirt that I needed to return, and the store refused to look it up on my credit card and refund my money to the card, even though IT IS A STORE CREDIT CARD!!! I bought the shirt three weeks ago, and it is still in stock at the store! Kohls will allow you to return anything purchased on a Kohls card for up to 6 months for a full refund without a receipt. It's super easy for them to look up the transaction. Obviously, since it is their own card, they would know exactly how much I paid for it.in fact, I would think it would be easier to calculate a refund using credit card than it would be using a receipt even! It would be very difficult to commit any kind of return fraud this way, so WHY WON"T THEY LOOK UP PURCHASES MADE ON A JCP CARD!?!?