Complaint / review text:
I had been using MyCheckFree to pay my Comcast bill for several years. On several occasions I would set up payment on a scheduled date and the payment would not go through and it would be considered late. The final straw was when a fraudulent charge for $180 dollar was made to Comcast. I put a stop payment on it through my bank. My bank resolved the issue crediting me the money (since it came out of my account) and called it a fraudulent payment. I thought the issue was resolved until I received a letter from a debt collector company stating that I owe MyCheckFree $180 since they made the payment to Comcast for me. That sounded suspicious considering THE PAYMENT COMES DIRECTLY OUT OF MY CHECKING.
I have spoken with this alleged Debt Collector several times (they are rude, ruthless and go to great lengths to convince you that it is your responsibility to pay) and each time I have stated that I don't think that this is accurate and even went as far as to have my bank representative on the phone. I am still getting harassed by these people but I have covered all the particulars with my bank and Comcast. These people will not get my information as it appears to be a scam to extort money. Please be careful. This website may be compromised or they are selling customer information to viral thugs. Word to the wise - use your bank to pay your bills. Stay away from MyCheckFree.