Complaint / review text:
My experience with Petco is as such. I ordered two 30 lb. Bags of Blue Buffalo online and then for some reason after receiving them I did a search online about this food. I noticed that there were a lot of complaints with dogs having stomach issues, even veterinarians were suggesting that this food may be the problem. I thought to myself that my dog is having these same issues so I went to return the food to my local Petco.instead of Petco returning my money they gave me a Petco gift card. That would be fine but they didn't have the food that I wanted to try next such as Taste of the Wild. The only reason Petco gives you a gift card is to force you to keep your hard earned money in their store. I detest this action and wrote to their customer service where they were no help at all.in fact they kept getting what I was telling them wrong. Then after the third email I sent I never got a final resolution from them. I am done with Petco and I hope everyone who reads this understands that if you want your money back you will not get it. Down with this type of practice. I could see if it were over 30 days from purchase but this was the following day that I returned the dog food after receiving it. I guess I will have to buy $100 worth of dog chews now just to use the damn gift card.