Complaint / review text:
We purchased our GE washer in June of this year. I was washing my mattress cover and it got stuck under the agitator. It got black stuff on it and tore a couple small holes in it. I have talked with different individuals at GE. Had a repair man come. Nothing wrong with machine they said. Why did this happen then. The woman I spoke with today said they will not pay for my new cover and I must had washed it wrong. Really, I have been doing laundry for over 40 years and never had this issue with a machine. I will never buy another GE washer and your customer service is terrible. You do not stand behind your products. You should had paid for my cover and hopefully it does not happen again but now I have posted bad reviews and will not purchase another GE appliance.