Complaint / review text:
I received a notice from a collection agency today regarding my former Sirius account. I called Sirius and they said they had made a mistake and that I had a zero balance.
I purchased a new car car in Dec. 2007 that came with a free 6-month trial of Sirius Satellite Radio. At the end of the trial, I purchased a 1-yr subscription in June 2008. I sold the car in Dec. 2008.in June 2009, Sirius called and asked me to renew. I advised them that I had sold the car and to please cancel my account. Sirius called again in Sept 2009 and asked me to renew. I told them for the 2nd time that the car was sold and I no longer owned the satellite radio and to cancel my account.
Upon receipt of the collection agency letter, I called Sirius and they said they had made a mistake and that my account had been credited and I had a zero balance. Yet, they had still sent it to a collection agency. I had to write a validity dispute letter to the collection agency and I will have to spend money to send it certified mail. All this hassle over $25.69! That never was a valid debt. Sirius is crooked! I will tell everyone I know to stay away.