Complaint / review text:
I want to 1st say that I don't like to complain. But, I sat in the drive thru for 12 minutes easily, and I don't mind waiting. But the wait is aggravating when you get ice cold food and employees inside laughing and making faces as I'm pulling away as if to say, "Hey look we robbed another customer with our laziness." Now if I were the only car in the drive thru I can understand how that can happen. But when a business has five to seven cars in the drive thru then food should come out hot.
Please listen to me, I take eating very serious and quality even more serious. I know were talking fast food but all food for all customers should be at least warm and fresh! I don't want my money back and I'm not angry, I want to provide a service for McDonalds. Give me a secret shopper job, and I'll bring the quality of McDonalds up wherever I cover.
People's money is more valuable than ever to them, and we deserve to have someone stand up for us, instead of McDonalds giving food coupons. Doesn't fix bad or even no dinner we just had. I really want to help with this problem, and [their] biggest problem for quality lies at night. Never had a bad breakfast from McDonalds, so the problem is at night mostly, and I'm willing to shop these stores at night. I had a cold dinner. Threw the fries away as usual cause they were hard and cold. I'm growing tired of such an easy fix, fresh! I waited 12 minutes to get cold food that tasted like it came out of the fridge.