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Complaint / review / scam report
Serta Mattress
Serta mattresses don't buy them!

Complaint / review text:
I bought a Serta Bellemont queen mattress with a 4" memory foam pillow top. It dips very badly in the middle and humps up on only one side making me lay at a sidways incline twards the center.

I am 145 lbs my husband is 180 lbs and my mattress is only 5 months old. The company I purchased it from said it is normal for the mattress to have dips and indentations. Yeah right! They ignore the fact that it sticks up only on one side.

I have the receipt and all the tags and I am just out of luck until I get the money to buy another new mattress. I contacted Serta they don't warrenty anything! They tie a string around the mattress and if it has a greated than 1 1/2 inch gap they will replace it PRORATED of corse. Well memory foam conforms to the string covering their butt.

Meanwile our backs and necks hurt so bad it is almost unbearable. We went camping and after 3 nights on a Coleman air mattress both of our pains subsided. Serta Sucks!

Contact information:
Author: Contact with Author

Offender: Serta Mattress

   State: Georgia   City: Suwanee
Address: 2600 Forbs Avenue
Phone: 18885573782
Site: serta.com, soaimstoprovideyouwiththebetsproducts.millionsofpeoplehavealreadymadesuresertaisreallyoneofthemostexperiencedmanufacturersofmattresses.ifyouarelookingforstylish, sertaiswhatyouneed.sertaknowsallthesecretsofacomfortableandlongsleep.

Category: Miscellaneous


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