Complaint / review text:
I visited the drive-thru @ 9:55 pm. First, I was given cold withered french fries that reeked of old grease and was asked to pull over to the side to wait for 3 minutes for a fresh batch. While waiting I observed one female employee leaving (Caucasian) and two other employees entering (both black males).
When my food was ready, I was summoned from the parking space to return to the window. As I was backing up to the pick up window again, I counted 6 employees in the restaurant, one on his cell phone and another sitting on the counter doing nothing (maybe he was on break) and the rest standing around talking! And no one could bring the food to the car?
When I spoke to the gentleman with the nice uniform (group leader maybe), I informed him of the above and I was told the employees cannot go outside the building after 10pm (different neighborhood he said) Wow! So this is what African Americans must deal with? While speaking with him, a younger African American female told me I was holding up the line.
I never ate the food - I threw it out! So sad!