Complaint / review text:
The truck I bought from Car Hop started to fall apart on me, on the freeway, after I had it only a bit over 5 weeks. Here is whats wrong with it:
Rack and Pinion
Passenger side Wheel bearings/hub
Power Steering lines
Brakes are gone
I was darn lucky I did not kill myself or some one else. To make a long story short. I been fighting for almost 2 month now with these people and UAC. The truck is at a UAC approved shop. Nothing has been done yet. Every time I call I get "I look into it and call you back. All I ever hear from them is demands for money. I told them I will resume payment, when the truck is fixed. No one from UAC ever called or emailed me with what I need to do to get this done. I requested my account manager to reply to my emails numerous times. Nothing. I cant even get to her by phone. Now they threaten to take me to collection. I stopped payment on the wreck for one month now. I pay 388.00 a month for a 2000.00 dollar truck that I don't have because its at a UAC APPROVED SHOP. I already sent a complaint to the Attorney General against Car Hop. And her is the "best" thing. I was told by UAC that I'm liable for the 11000.00 loan even if I return the Truck. What loan??? I don't have either Truck nor money! I keep emailing them and still no answer.