Complaint / review text:
I have 2 Remote Controled Harbor Breeze Ceiling Fans that stop working. I went online to verify the Manufacturer for this Model RB52 e89519 001079. I saw that your fans caring a lifetime warranty so I called Lowes (since they are the only company that sells them. I was told to bring the fans in and they would exchange them. However once I arrived the associate Ralph was trying to locate the price (I no longer had my receipt) for more than an hour. We were unable to find the price or information. He the spoke with a manager that told him that they only cover the fans for 90 days and I would have to contact the manufactor. I called the 800 number off the box but didn't get an answer. I had no choice but to buy 2 ceiling fans because I had no lighting in my bedroom. The cost $75 per ceiling fan and I still have the 2 fans that no longer work.
Is there anyway that I can be compensated for the cost of these items. I still have the receipt and I can cut any information from the box. I can be reached by email or cell phone
I would like to thank you in advance for any assistance with this matter.