Complaint / review text:
I accidentally made an EFT payment to HPCSA in march 2015 of R2300.
I have been sending emails and proof of payments back and forth since then to various people.
I was told I would be refunded last Friday 05/06/2015 and I wasn't.
I have just contacted them to be met with a rude attendant who kept talking over me.
I was told the gentleman who had been helping me would "maybe" phone me back today, and that I "might" receive payment on Wednesday.
This is absolute nonsense! This is my money which the company has been earning interest on and I am met with "maybe's" and "mights". This is definitely not on and I am very annoyed by their rude and poor service delivery! I am a health professional myself and I am appalled by our representative council!!!