Complaint / review text:
I bought a Golf 7 1.4 TSI Comfortline from Lindsay Saker VW East Rand Mall the last week of May. I was not given a choice to order a vehicle and I was told that I must take a car from the dealer network. When the car arrived it has chips on the bonnet, right mirror, front bumper, above the right wheel, paint defect on the left door and the plastic inner bootlip was scratched. I told them I will not sign the contract but I was made promises that all the parts will be replaced within 2 weeks. Till today I am waiting for the damage to be repaired and I am now told that they will not replace any part but will only touch them up by panelbeaters. I have called VW SA and I was told there is nothing they can do for me and that the issue is between me and the dealership. The vehicle started rattling inside after 2 weeks of owning the car and is only getting worse. This is the first vehicle that I have bought for myself and I will never again buy a VW in my life. My financing contract have been reloaded 3 times and I have been told that my finance amount have increased with R16 000 because they made an error. I have never been so disappointed and will never again buy or advise people to buy VW!