Complaint / review text:
I was on a website looking for something to order, and this add popped up from Lumanelle! I thought, sure I will try it for $4.95! Well, don't know if it works that good, the pump on the bottle never worked! I was annoyed, but thought it wasn't that expensive but it didn't matter! Then, a few days ago I get another bottle in the mail! I didn't know I had a membership or how much this crap even cost. So I checked by bank account, they charged my card the $4.95, A couple of weeks later, $89.95, so they charged me the full price and the $4.95 for that one bottle, which was supposed to be the trial! Then, they also charged me for this other bottle! I called the company and went through an automated thing to cancel it! Then I sent the second bottle back with a note to refund my account! I hope I can at least get part of my money back! What a bunch of crooks!!