Complaint / review text:
Two years ago I applied for an unabridged birth certificate for my son for travel purposes. After VERY numerous phone calls, emails and visits to various people, including Mr Vusi Mkhize, I still do not have the certificate. Nobody seems to understand exactly what I am applying for! The South African government want to implement a new law that minor children cannot travel without an unabridged birth certificate, but the country does not have the infrastructure or competence to accommodate this new law. Home Affairs give new meaning to the term 'sheltered employment'. And they claim we are a world class African country!