Complaint / review text:
The unit we bought was registered under our name on the 8th of July 2014 at the end of July i have paid R763.33 for all the levies included, end of august i was charged R1341.36, that was after i queried Ronel acknowledged that i was charged more and she revised the statement to R1341.36 now September am charged R1946.63 and when i asked she said am backed dated of which i do not understand how if i pay every month and as a new owner, i told her we were not in the house for 2 weeks how can the electricity be so high? She said that is the actual reading and i told her i do not dispute that but its too high for people who were not in the house for 2 weeks and its summer, she then told me am still paying for winter summer reading is still to come and i i said i do not understand how? She said remember electricity is expensive. I know that but 2 and half people cannot use more electricity considering its Summer now.