Complaint / review text:
I have had the worst experience with Smile Properties.
We rented a place at Savuti Centurion via this agent. We paid the deposit and stayed at the place for a year.
We kept the place very clean and looked after im sure the owner would have loved that.
But time for move out over 50% of our deposit got cut out of our deposit due to a small mark in the passage and bedrooms and they said paint cost R3000 for all that. Not to mention that when we moved in they never painted the passages etc.
Then last year there was a storm that cracked one of the bedroom windows - you would think that this is natural damage but no - we were told to fix ourselves.
To top it all up, no inspection was done when we moved in
So next time you see a property from Smile Properties - RUN unless you don't want your deposit back.