Complaint / review text:
They were suppose to bring me a new TV. I told them no floor models, they brought me a floor model anyway. I have had to send it back 4 times to be fixed - it still does not work right. I ask for corporate and they give me an Ontario store number. You can never really talk to corporate.
Now they are saying I owe another 7 months worth of payments that would mean the TV cost almost 5,000. They say it's the tax on my receipts. There is tax every time so how can they say it's extra? I ask for a copy of all the payments I've made, they say they can't do that. WHY not? I made the payments, I should be able to see a record of them coz what amount I owe is different than theirs - they gave me a print out of what payments I still need to make. They are rude. They change the amount of your payment from month to month. They say you should have checked the TV when it was brought - I did and called too and was told "you get what you get." I wish I could get hold of corporate to inform them of how the employees are running the place. They all need to be fired.