Complaint / review text:
I've had bad exprience andservice from Annalette properties (Propery agent in Nothern Surbbs, Cape town). On the 30 Jan i moved out of the flat i was renting through them. Joint inspection was done and they told me my deposit would be refunded after 10 days, after 10 the money wasnt refunded, i asked them and they told me that they would deposit it the following week with a valid reaosn of the delay. After i havent received it the following week they promised (second time) they told me that i broke the bathroom sink which when i moved in had a crack, i surendered and said they miust deduct and give back my refund. The contract states that i should have been refunded after 21 st. On the 03/03/15 i emailed them againg asking abut my money they told me that they've recived a qoute to fix the basin, once they recieved invoice they 'll let me know. They are not even stating how much is the qoute. Recently they ve been ignoring my emails and phone calls. I'll now be forced to take further action against them. I want my R6400 deposit accrued interest back..