Complaint / review text:
I have to rate to make comment too? CE needs investigated, audited, and reformed or replaced! The worst customer relations ever. I rent and my electric is in landlord's name for 2 years now. Maybe 900 sq feet. I pay the power bill every month. Recent estimated bill of $517.00. I have to call and get the amount owed every month. Then I send a check or do debit. I have asked to have it put in my name, and they said I have to go through landlord and have him call. Landlord drops bills by, but calls CE while here with me, and they give us a run around. I want to see all bills, landlord calls them to have them send bills to my address.
Consumers refuses to send them to me or at this address. But they charge power for this address. Customer service is very bad. They do in fact appear to be defrauding so many people of "estimated" charges and hassles. Of course when people have such an attitude that they think we desperately need them, and appears they may like to fraud people as they sure seem arrogant. Consumers does not care about their customers. Their business name "consumers", yeah "us", when we all could have had free energy = N. Tesla. Just research and invest in solar or windmill. To buy one is much cheaper and worth it to not have to deal with companies who monopolize and treat their customers like crap - all the while trying to get every red cent you own. Just like they take my money but refuse to send bill or let me handle it or in my name. I never did anything to these people to deserve this kind f treatment. Therefore truth and justice will prevail because the people have had enough.