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Complaint / review / scam report
Pathetic Service - Account suspended with a credit

Complaint / review text:
I have to constantly waste my time, effort and money on a monthly basis to sort out my account with Multichoice. When the account is suspended there is no option to speak to a consultant, just options on where to pay. I feel like this is similar tactics used at municipal offices..."pay now and we will deal with your query later". Why are we treated like criminals? I have not received a statement or system notification in the last 3 months?

After submitting an online enquiry, visiting your office, and finally getting through a call centre agent after making payment, my account was in order for 2 days.

My account is now suspended AGAIN and my account is in a credit.

Look at your records multichoice, as to how many times I have made contact for queries related to my account?

Contact information:
Author: Contact with Author

Offender: Multichoice

Country: South Africa   State: All Country   City: Randburg

Category: Recreation & Entertainment


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