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Complaint / review / scam report
Multichoice
DSTV is a rip off!

Complaint / review text:
I received an email regarding the Dual View DSTV decoder becoming obsolete and therefore I have to buy a new decoder which I find totally unacceptable! I received this reply from them:

"Dear Mrs LH BOWLES

Case number: 5737968

Thank you for your email.

Customer brings in their Single view decoder (DSD 910; 933;990;110/ Panasat 645/ UEC 660;720;720i).

No charge for HD Decoder if you have active Decoder Care Plan.

For Customers without Decoder Care Plan R449.00 for a HD Decoder will be payable. Alternatively R1699.00 for a DStv Explora.

Should you require further assistance please do not hesitate to contact us.
Best wishes

Portia Aphane
The Multichoice Enquiries team"

Surely this should be free of charge, why should I have to now outlay money to buy a new decoder! Very unhappy customer!!

Contact information:
Author: Contact with Author


Offender: Multichoice

Country: South Africa   State: All Country   City: Johannesburg

Category: Recreation & Entertainment

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