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Complaint / review / scam report
Multichoice
Inconvinced because someone did not do their jo

Complaint / review text:
In December I was actuallyssurprised when my debit to didn't go off as per usual, so I waited for the debit to go off, left money in my account the whole time... Eventually I decided it's fine I won'tbe uusing dstv in December hence I'm hardly gonna be indoors. So on the 24th of January my prescription got cancelled, which in my mind that was for January because I figured they actually got down to ducting in December or something like that. The reason why I gave permission for a debit order was cause I didn't want to go up and down to do payments. So now in the 24th I went to go pay the dstv at a pick n pay, after I got a text to go pay, and apparently according to dstv that was for December. Now today they deduct the money I already paid including the amount which they claim for January because some didn't do their job and deduct in December. Now I'm left inconvenient. This is really unprofessional and it shows that u r customers suffer for ur incompetency. I really think for the incompetency that went on here I shouldn't have to pay for someone that didn't do their job properly. It's never been my budget to pay 2 months at a time. I thought dstv was prepaid, not post

Contact information:
Author: Contact with Author


Offender: Multichoice

Country: South Africa   State: All Country   City: Ackenfell

Category: Recreation & Entertainment

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