Complaint / review text:
On the 2nd of April an amount of R750 was paid to Multichoice and then on the 22nd April, my service was suspended. I called the call center to ask what seem to be the problem. I was told the the funds are not reflecting. I gsve the account number which it was paid to and was told " that is not our account number" and that I needed to go to ABSA and ask they to locate and reverse the transfer. So I did that. ABSA tells me that the account that it was paid into is Multichoices old account. ABSA emailed Multichoice, but still no response. It's been 20 days since my account has been suspended and still nothing.
Here are the details. Please sort this out.
Payment made to Multichoice, acc#41209223, branch code 0311322
My account details: Mrs. J Venter (ID# 790928 0051 082) Acc# 46364920
Please see what can be done about this.