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Complaint / review / scam report
Siyakhula Products
Introduction Sale

Complaint / review text:
In the month of July 2014 I was called by Siyakhula Prod. A telephonic sale was done of an introduction pack of two cartridges Canon 513 Color and Canon 512 Black. She was very specific in stating that the cartridges are on promotion and l will pay an introduction price of R 1 536.72 Inv No. 2108.
17 September 2014 at 8.50 a gentleman called stating that the above company apologies for the delay in sending my remainder of my back order of three more cartridges. I claimed that I did not order extra. He shoved the sales pitch down my throat in stating that I had agreed upon a full order by accepting the promotional introduction. I told him that I don't want any more ink it's expensive and 2ndly I was not told about the back order at all. He said "you will just have to take the ink because you ordered it and what you do with it is your problem because we can't cancel the order, R 4610.16 is expected. The gentleman was very aggressive and wanted no explanation.

Promotion price Actual Price
R 599.00 R 799.00 Black
R 749.00?? Color
NB: Reputable store price with delivery:
R 330.00 512 Black
R 400.00 513 Colo

Contact information:
Author: Contact with Author

Offender: Siyakhula Products

Country: South Africa   State: All Country   City: Johannesburg

Category: Shops, Products, Services


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