Complaint / review text:
On 5 September 2014 I purchase a Defy Hub for R1100 for my new house from Tiekams East London. The packaging was damaged but I did not complain about it On electrical installation 2 plates on the stove did not work. I took it back to Tiekams and the manufacturer test it and said it is working. When we install it into the Kitchen top the top it was clear that the hub is severely bend and on inspection we found severe rust on the hub I took it back to Tiekams who refuse to replace it and was told they can only sell me another one at cost but cannot replace it. I would like it to bring it under the attention of all clients to be aware Not to accept any product if the packaging look suspicious.
Thanks and regards