Complaint / review text:
I own several Land's End items and never had any issues with any of them. I got out my squall gloves and noticed a ripped seam on one of them. Land's End return policy states "if you're not satisfied with any item, simply return it to us at any time for an exchange or refund of it's purchase price." They would not exchange the gloves because this years squall gloves have different product number, they did offer a refund of 25% of what I paid (lowest price sold for). I do not believe they stand behind their products and I will never buy from them again. The return policy at best is very misleading and at worst a bold lie.