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Complaint / review / scam report
Homechoice
No Customer Care

Complaint / review text:
3 weeks ago chest of drawers delivered; noticed the goods where damaged the driver said they could not take goods back I need to sign which I did on the delivery report I ticked Goods Damaged, contacted HC with no joy whatsoever for the past 3 weeks, Head office says all they can do is log a query with the warehouse, I have given HC an alternative contact number; what I cannot understand is the fact that nobody calls before they deliver Damaged goods but collecting it is another problem... I have received my statement and note I will not be paying for goods which I have benefit of, nor will I accept any interest accrued on the account. I do not believe that it is my responsible to keep calling and my request was simply... Please collect the boxes (damaged goods) and you can deliver at later stage when you obtain stock. My bedroom looks like a dumbste

Contact information:
Author: Contact with Author


Offender: Homechoice

Country: South Africa   State: All Country   City: Headoffice/warehouse

Category: Shops, Products, Services

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