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Complaint / review / scam report
6 weeks to authorize merchandise return

Complaint / review text:
We purchased rugs from SelectShops.com. We wanted to return the merchandise and was told we would have to wait 2 weeks to get an RA number from them.

It appears manufacturers drop ship their merchandise directly to a customer, then has to authorize returns. Two weeks turned in to four, then six. Multiple phone calls, E-mails and complains gave no results, including not even the courtesy of a call back or return E-mail.

Finally got a return authorization after about 10 phone calls. Customers should be warned not to buy from this company, because they will have to fight to get authorization to return any merchandise.

Contact information:
Author: Contact with Author

Offender: Selectshops.com

   State: Maryland   City: Silver Spring

Category: Shops, Products, Services


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