Complaint / review / scam report

Complaint / review text:
Hi, we purchased a nespresso machine 23.12.2014, we were told that if we purchased the machine we would receive a discount along with a R600 capsule voucher which would be valid for a year after purchase. I have been in contact with candy to redeem our voucher and after placing the order for the coffee capsules i haven't received any further communication from her, i phoned in this morning but she is on leave another woman informed me that the voucher had expired 31 Jan 15, and that this offer was only valid from November last year until Jan 15. The voucher as per her was incorrectly printed as it stated that the voucher was valid until Jan 2014, that is specifically why we asked regarding the validation date in the shop. We were misled. This is extremely poor for such a exclusive brand

Contact information:
Author: Contact with Author

Offender: Nespresso

Country: South Africa   State: All Country   City: Sandton

Category: Shops, Products, Services


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