Complaint / review text:
We ordered and paid 50% deposit for couches on 18/5/14. We were told 4-6weeks for delivery. 6 weeks will be on 29/6/14. We have called numerous times to find out how far along they are with the couches - no one can tell us! They check on their "system" And say.." We can see you have ordered couches". We went to the store ourselves on Saturday to find out and were promised by the manager that our couches will be delivered tomorrow. We call today - just to confirm. To be told our couches are not made??? So furious. Terrible terrible service. Lack of communication between all departments in the store and their customers! Where are our couches?