Complaint / review text:
I have bought a fairly expensive engagement ring. It was a couple of months and the ring started losing diamonds. Just before the first diamond fell out we actually saw one of the diamonds being slightly loose. We took the ring to browns in Menlyn, and they assured us that the diamonds will not come loose. 3 days before our the diamond lost a diamond, my wife could not where her own wedding ring on her wedding day, after our honeymoon we received the "fixed" ring back. Two weeks later we lost other diamonds... And at browns they take no responsibility for their product, no guarantee... Well no guarantee that matters. If something goes wrong on the ring, it is at your OWN expense.