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Complaint / review / scam report
Craft holsters
Bad Customer Service, possible not a real company!

Complaint / review text:
I placed an order on Dec 28 2014. Received two emails from the company that the order was complete and that shipping info will follow.

As of Mar 10 2015, I have not received the holster or any shipping info. I tried to call the customer service number (twice) but no one answers. The call goes to voicemail. I sent a follow up via their website with no response.

Don't waster your time with this company. I had to cancel my credit card that I used to pay for the order.

I plan to file with the BBB. I will follow up if I receive anything.

Contact information:
Author: Contact with Author


Offender: Craft holsters

   State: District Of Columbia   City: Washington

Category: Sports

comment

craftholsters April 29, 2016 8:13 AM
Dear customer,

we would like to apologize for inconvenience. We are working hard to resolve each email ASAP, however everybody makes a mistake from time to time. Have you recieved your holster? If there is anything we could help you with, just let us know.
You can contact us on: sales@craftholsters.com
Thank you.

Best regards,

Simon
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