Complaint / review text:
I convinced my girlfriend to port from Cell C after telling her for months how great Vodacom is and the service they offer. Now on 11 Nov she decided to port. The guy that helped us really did not look like he wanted to help us, not friendly at all! Then after everything was done he said she needs to put in the new vodacom sim into her phone as soon as she looses Cell C reception. She did this and now a day later the new vodacom sim is not working. So we phoned vodacom and they said the guy at the shop at the Hyper mall in Brackenfell made the effective date 10 dec and not 10 Nov. What!!! So then we went back to the shop only to find they offline and cannot help us. What!!! So no Vodacom just proofed her case that Cell is is much better and so much that I would even consider porting away from Vodacom. Ek voel soos 'n fool om haar te gevra het om te port! Nou sit sy sonder ENIGE gebruik van 'n foon en dit oor een sleg lui ou. I really hope he will loose his job! To make things worst I have her a prepay vodacom sim to use so long only to find that there is NO reception where she stays in Brackenfell. What! Really vodacom this is BAD!!! You have lost business for good.