» » Cell C | 823835

Complaint / review / scam report
Cell C
Continous Billing after Cancellation

Complaint / review text:
On the 08/11/2014 I contacted the company to cancel my contract as it has expired and I was given this reference no 16579040 and I was told that it will be cancelled, I was suprised to see that after I had contacted them my account was debited. I then called them again on 06/01/2015 to request cancellation and I was given this reference 16681391 but still I was debited again.

This is such an inconvenience on my side as everytime I must request the bank to reverse that transcation, I dont understand what is so difficult about cancelling a debit order. This reflects badly on my bank statement and I would really appreciate if the debit order can be cancelled.

Can someone please attend to this as I am loosing my mind and I dont have time to be going to the bank every month.

Kind Regards,

Ellen Mofokeng

Contact information:
Author: Contact with Author

Offender: Cell C

Country: South Africa   State: All Country   City: Johannesburg

Category: Telecommunications


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.