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Complaint / review / scam report
Contract ended - still billed

Complaint / review text:
My contract ended on the 21 April 2015. I called in prior to this to make sure my contract did not continue. I asked for my number to be made prepaid.in April my account was debited by Autopage for data, in May again my account was debited.

My account is on prepaid! I have no dealings with Autopage!!! How can I still be getting charged! I try calling the customer care line and all I get is a dead line! I am frustrated as I have been having billing issues before my contract with Autopage ended, well atleast since my contract was migrated from Nashua Mobile to Autopage!!! I have still not received any feedback from Autopage regarding this! However this is a separate issue and I'm glad my contract with Autopage is over! I thought all my issues were resolved when my contract ended, but this is the issue I now have!

I want to be reimbursed for the months I have been billed for no apparent reason and for the inconvenience caused If I do not get a response I will definitely waste my time and money to take this matter to court if it means getting any joy.

I am frustrated to the core now and I will not tolerate this any further! This is the most pathetic service ever!

Contact information:
Author: Contact with Author

Offender: Autopage

Country: South Africa   State: All Country   City: Durban

Category: Telecommunications


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