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Complaint / review / scam report
Cell C
Bad attitude and lack of knowledge

Complaint / review text:
I phoned cellc to check why there is an extra R70 on my dedit order and I was told that if a debit order bounces they take R70, debit order bounced in April and a R70 was charged, now R70 has been charged again! I asked the consultant its a pity I cant remember her name, but I am sure you can pick up on your side the last persson who worked on my number, she said after the debit order bounces the R70 will be debited after 2 months, I asked so Why is it debited twice coz in May it was debited and now in June it has been debited and she said it can be debited any month and she dropped the phone in my ear. Is this how you treat the people who pays your salaries? I want someone to contacgt me and tell me why are you debiting this R70 on my account.

Contact information:
Author: Contact with Author

Offender: Cell C

Country: South Africa   State: All Country   City: Customer Care

Category: Telecommunications


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