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Complaint / review / scam report
British Airways
British Airways Fuel Surcharge Scam

Complaint / review text:
Well, looks like I wasted $95 on a British Airways Visa credit card. When I looked into redeeming miles I discovered their "fuel surcharges are a complete rip-off!

Later this month we are flying to Bangkok from Austin, TX on American Airlines miles. The fuel surcharge is under $100. But to fly to London from DFW on British Airways, a much shorter trip, the fuel surcharge is over $300!!!

And, to put icing on the cake, they charge a greater "fuel surcharge" for the higher classes. Last time I looked, I weighed the same in First Class as I did in Economy.

So I want to congratulate them. As a consumer protection attorney, my radar is finely honed to scams. What they are doing with the fuel surcharge is a scam, and I didn't snap to it.

Contact information:
Author: Contact with Author

Offender: British Airways

   State: Texas   City: Austin
Address: Customer Relations USA
Phone: 18004030882
Site: www.britishairways.com

Category: Traveling & Tourism


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